Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 316 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) a sensible email ID (d) a polite greeting
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
7. 7.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
11. 11.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a silly email ID
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) one huge paragraph (d) text-message spelling
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) no name at the end
16. 16.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) a sensible email ID
20. 20.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
21. 21.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) checking spelling (d) a polite greeting
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) no subject line (d) ALL CAPITAL LETTERS
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no name at the end (d) emojis to a principal
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a polite greeting (d) replying within a day
33. 33.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) signing with your name (d) text-message spelling
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) no name at the end (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) text-message spelling

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