Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 2.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) no name at the end (d) a silly email ID
- 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 4.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) one huge paragraph (d) checking spelling
- 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 7.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
- 8.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 9.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 10.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a clear subject line
- 11.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID
- 12.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
- 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 14.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) signing with your name (d) emojis to a principal
- 15.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
- 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 17.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
- 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 19.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) no subject line (d) a sensible email ID
- 20.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no subject line
- 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
- 23.Which of these is a good email habit? (a) signing with your name (b) a silly email ID (c) no subject line (d) forgetting the file
- 24.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 25.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 26.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) a silly email ID (d) no subject line
- 27.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a sensible email ID (d) one huge paragraph
- 28.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) one huge paragraph (d) signing with your name
- 29.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 30.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) no subject line
- 31.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 33.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 34.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 35.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 36.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
- 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 38.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 39.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) replying within a day (d) a polite greeting
- 40.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) checking spelling (d) no name at the end
Answer key
- a poor email habit
- a sensible email ID
- the subject line
- checking spelling
- the subject line
- a good email habit
- read it once more
- a poor email habit
- the sign-off
- forgetting the file
- naming the attachment
- a polite greeting
- the details
- emojis to a principal
- one based on your name
- the sign-off
- formally and briefly
- the greeting
- no subject line
- signing with your name
- the subject line
- after a few working days
- signing with your name
- the greeting
- a poor email habit
- a clear subject line
- a sensible email ID
- one huge paragraph
- the greeting
- short paragraphs
- the sign-off
- a polite thank-you line
- a good email habit
- the sign-off
- the sign-off
- that a file is attached
- the greeting
- the subject line
- text-message spelling
- no name at the end
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