Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 324 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
2. 2.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a polite greeting
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
12. 12.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
13. 13.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) emojis to a principal (d) one huge paragraph
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) signing with your name (d) text-message spelling
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) short paragraphs (d) a clear subject line
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) one huge paragraph (d) checking spelling
19. 19.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
22. 22.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
23. 23.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
24. 24.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) forgetting the file
25. 25.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
31. 31.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) a polite greeting
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
39. 39.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
40. 40.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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