Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 328 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a clear subject line (d) ALL CAPITAL LETTERS
8. 8.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a sensible email ID (d) checking spelling
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) a sensible email ID (d) forgetting the file
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) one huge paragraph
12. 12.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) forgetting the file
13. 13.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) a clear subject line
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
16. 16.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
17. 17.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) no subject line (d) naming the attachment
19. 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) one huge paragraph
21. 21.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) no subject line (d) emojis to a principal
22. 22.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
24. 24.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
26. 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
27. 27.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
29. 29.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) forgetting the file
32. 32.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) naming the attachment (d) short paragraphs
35. 35.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) signing with your name (d) no subject line
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) naming the attachment (d) checking spelling
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) short paragraphs (d) a polite greeting
40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students