Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 335 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
4. 4.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) replying within a day
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) naming the attachment (d) forgetting the file
7. 7.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) a polite greeting
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) no name at the end
11. 11.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
13. 13.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
14. 14.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) naming the attachment (d) a clear subject line
15. 15.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
19. 19.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a clear subject line (d) a sensible email ID
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
24. 24.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
26. 26.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) checking spelling (d) short paragraphs
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
29. 29.Which of these is a good email habit? (a) no subject line (b) checking spelling (c) one huge paragraph (d) forgetting the file
30. 30.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
32. 32.Which of these is a poor email habit? (a) no name at the end (b) naming the attachment (c) a clear subject line (d) a polite greeting
33. 33.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) emojis to a principal (d) no subject line
34. 34.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) emojis to a principal
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
39. 39.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) emojis to a principal (d) short paragraphs
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students