Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 3.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) checking spelling
- 4.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) signing with your name
- 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 6.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) short paragraphs
- 7.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 8.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 9.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 10.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 11.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) short paragraphs (d) no subject line
- 12.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 15.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) forgetting the file
- 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 17.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 18.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 19.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 20.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 22.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 24.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) text-message spelling
- 25.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) emojis to a principal (d) text-message spelling
- 26.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 27.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) short paragraphs
- 28.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 29.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) signing with your name (d) a sensible email ID
- 30.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
- 31.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a polite greeting
- 32.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 33.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 34.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 36.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) naming the attachment (d) replying within a day
- 37.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) signing with your name (d) text-message spelling
- 38.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) checking spelling (d) short paragraphs
- 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
Answer key
- the greeting
- the subject line
- checking spelling
- signing with your name
- the subject line
- short paragraphs
- the sign-off
- the sign-off
- a poor email habit
- a good email habit
- short paragraphs
- one based on your name
- a poor email habit
- the main message
- forgetting the file
- a good email habit
- a poor email habit
- read it once more
- a good email habit
- a good email habit
- the subject line
- the greeting
- a poor email habit
- text-message spelling
- a sensible email ID
- a poor email habit
- one huge paragraph
- a good email habit
- a silly email ID
- sum up the email
- no name at the end
- why you are writing
- the details
- a sensible email ID
- a good email habit
- one huge paragraph
- signing with your name
- text-message spelling
- the subject line
- the sign-off
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