Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 375 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) short paragraphs (d) a clear subject line
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) one huge paragraph
10. 10.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) no name at the end (d) short paragraphs
11. 11.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) one huge paragraph
16. 16.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) short paragraphs (d) a polite greeting
21. 21.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) one huge paragraph (d) emojis to a principal
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
26. 26.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
28. 28.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
29. 29.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
31. 31.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a polite greeting (d) forgetting the file
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
36. 36.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
37. 37.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a silly email ID (d) forgetting the file

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