Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 386 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) checking spelling (d) a silly email ID
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) naming the attachment (d) no subject line
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) no subject line (d) checking spelling
11. 11.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) short paragraphs (d) forgetting the file
12. 12.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
13. 13.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) no subject line (d) no name at the end
14. 14.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
15. 15.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a silly email ID (d) a polite greeting
18. 18.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
19. 19.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
21. 21.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
25. 25.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) forgetting the file (d) no subject line
26. 26.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
27. 27.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
32. 32.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) text-message spelling (d) a silly email ID
33. 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
34. 34.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) a polite greeting (d) a clear subject line
36. 36.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) one huge paragraph
39. 39.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) forgetting the file (d) signing with your name
40. 40.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off

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