Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 390 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) one huge paragraph (d) a silly email ID
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
4. 4.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
8. 8.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
10. 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) text-message spelling (d) a polite greeting
15. 15.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
16. 16.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
18. 18.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) forgetting the file (d) no name at the end
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) a polite greeting (d) no subject line
25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
26. 26.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
30. 30.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
32. 32.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) short paragraphs
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) ALL CAPITAL LETTERS
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) no name at the end
36. 36.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) naming the attachment
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) no name at the end
38. 38.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting

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