Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 393 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
2. 2.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) checking spelling (d) naming the attachment
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
9. 9.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) text-message spelling (d) a sensible email ID
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) text-message spelling (d) replying within a day
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) emojis to a principal
13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
14. 14.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
15. 15.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) one huge paragraph
17. 17.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no subject line (d) naming the attachment
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) short paragraphs (d) naming the attachment
19. 19.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) text-message spelling
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a sensible email ID (d) a silly email ID
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) no subject line (d) one huge paragraph
26. 26.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) short paragraphs (d) text-message spelling
29. 29.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
30. 30.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
31. 31.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) text-message spelling (d) ALL CAPITAL LETTERS
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
34. 34.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no subject line (d) signing with your name
38. 38.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a polite greeting (d) one huge paragraph
40. 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit

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