Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 395 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) short paragraphs (d) checking spelling
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
7. 7.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) a silly email ID
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) checking spelling (d) replying within a day
10. 10.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a silly email ID (d) no name at the end
12. 12.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
14. 14.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
19. 19.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) a polite greeting (d) short paragraphs
22. 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
23. 23.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) checking spelling (d) naming the attachment
26. 26.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
28. 28.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) ALL CAPITAL LETTERS
29. 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
32. 32.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
33. 33.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) signing with your name (d) a silly email ID
34. 34.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) a silly email ID
35. 35.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) replying within a day (d) no subject line
39. 39.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) naming the attachment (d) one huge paragraph

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