Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 403 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) text-message spelling (d) a clear subject line
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
3. 3.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a silly email ID (d) short paragraphs
9. 9.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
11. 11.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) ALL CAPITAL LETTERS (d) emojis to a principal
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
13. 13.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) text-message spelling (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
17. 17.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) forgetting the file
18. 18.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
19. 19.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) a polite greeting (d) naming the attachment
20. 20.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
21. 21.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) a polite greeting
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) one huge paragraph (d) signing with your name
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) checking spelling
30. 30.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
31. 31.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) checking spelling (d) emojis to a principal
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
35. 35.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) emojis to a principal (d) text-message spelling
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) checking spelling (d) emojis to a principal
39. 39.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) emojis to a principal (d) a clear subject line
40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

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