Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 409 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) a clear subject line
3. 3.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) text-message spelling (d) no name at the end
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) replying within a day (d) text-message spelling
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) a sensible email ID (d) signing with your name
8. 8.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) no subject line (d) signing with your name
9. 9.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
11. 11.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) naming the attachment (d) a silly email ID
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
14. 14.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) a clear subject line
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) no subject line (d) text-message spelling
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) emojis to a principal (d) a polite greeting
20. 20.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a polite greeting (d) text-message spelling
22. 22.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
23. 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) a sensible email ID
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) a silly email ID (d) text-message spelling
27. 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a clear subject line (d) a polite greeting
31. 31.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
32. 32.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) short paragraphs (d) one huge paragraph
33. 33.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) short paragraphs
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a clear subject line (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) signing with your name (d) short paragraphs
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) short paragraphs (d) text-message spelling
38. 38.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) short paragraphs (d) forgetting the file

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