Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 411 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) no name at the end (d) short paragraphs
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
5. 5.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
6. 6.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
10. 10.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no name at the end
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) a sensible email ID (d) one huge paragraph
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
13. 13.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
15. 15.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
16. 16.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) signing with your name (d) emojis to a principal
20. 20.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) signing with your name (d) one huge paragraph
22. 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) replying within a day
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) forgetting the file (d) naming the attachment
25. 25.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) emojis to a principal (d) signing with your name
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
28. 28.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a polite greeting (d) emojis to a principal
31. 31.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) emojis to a principal
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a polite greeting (d) one huge paragraph
33. 33.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
34. 34.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a polite greeting
36. 36.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) a sensible email ID
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
39. 39.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) no name at the end (d) forgetting the file
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) text-message spelling (d) short paragraphs

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