Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 418 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) naming the attachment (d) one huge paragraph
5. 5.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) signing with your name (d) a polite greeting
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) short paragraphs
13. 13.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) a polite greeting
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
15. 15.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) signing with your name
16. 16.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a polite greeting (d) one huge paragraph
17. 17.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a sensible email ID (d) a silly email ID
20. 20.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) forgetting the file (d) emojis to a principal
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a clear subject line (d) a silly email ID
25. 25.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
31. 31.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
32. 32.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
34. 34.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
35. 35.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) short paragraphs (d) forgetting the file
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) naming the attachment
37. 37.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
40. 40.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) no name at the end (d) replying within a day

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