Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 427 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) no subject line
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
5. 5.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
8. 8.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
13. 13.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no subject line (d) replying within a day
14. 14.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) emojis to a principal (d) a polite greeting
19. 19.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a sensible email ID
22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
23. 23.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) a clear subject line
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
27. 27.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
28. 28.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
29. 29.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
32. 32.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
34. 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
35. 35.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) one huge paragraph (d) a clear subject line
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) emojis to a principal
37. 37.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
40. 40.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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