Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 434 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) one huge paragraph
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a sensible email ID (d) checking spelling
4. 4.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) forgetting the file (d) checking spelling
6. 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) no name at the end (d) replying within a day
9. 9.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) short paragraphs (d) emojis to a principal
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) replying within a day
15. 15.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) no subject line
17. 17.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) no subject line (d) replying within a day
18. 18.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
19. 19.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) a polite greeting (d) checking spelling
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) no subject line (d) no name at the end
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a silly email ID (d) a clear subject line
25. 25.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) a sensible email ID (d) no name at the end
26. 26.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
30. 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) forgetting the file (d) no subject line
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) forgetting the file (d) no subject line
37. 37.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
40. 40.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit

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