Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 438 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
5. 5.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
6. 6.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
7. 7.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
8. 8.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) short paragraphs (d) checking spelling
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) emojis to a principal (d) replying within a day
19. 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
20. 20.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
21. 21.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) a sensible email ID (d) short paragraphs
22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
25. 25.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
28. 28.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no name at the end (d) emojis to a principal
36. 36.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
38. 38.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
39. 39.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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