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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 450 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  2. 2.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  3. 3.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
  4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
  5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
  6. 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  7. 7.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  8. 8.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) no subject line
  10. 10.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) a silly email ID (d) no subject line
  11. 11.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) a polite greeting (d) emojis to a principal
  12. 12.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) signing with your name (d) a sensible email ID
  13. 13.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) no subject line (d) one huge paragraph
  14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) text-message spelling (d) short paragraphs
  15. 15.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) short paragraphs
  16. 16.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  18. 18.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  19. 19.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) no subject line (d) one huge paragraph
  20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) naming the attachment (d) a polite greeting
  21. 21.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
  22. 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  23. 23.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  24. 24.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no name at the end (d) a sensible email ID
  25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  27. 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
  28. 28.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  30. 30.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
  32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
  33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a polite greeting (d) forgetting the file
  35. 35.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
  36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  37. 37.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) a clear subject line
  38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) naming the attachment

Answer key

  1. a poor email habit
  2. the sign-off
  3. read it once more
  4. one based on your name
  5. replying within a day
  6. a good email habit
  7. the greeting
  8. the greeting
  9. no subject line
  10. naming the attachment
  11. a polite greeting
  12. ALL CAPITAL LETTERS
  13. short paragraphs
  14. short paragraphs
  15. a silly email ID
  16. a poor email habit
  17. the subject line
  18. the sign-off
  19. a clear subject line
  20. one huge paragraph
  21. that a file is attached
  22. the details
  23. a poor email habit
  24. a sensible email ID
  25. the subject line
  26. the details
  27. formally and briefly
  28. the greeting
  29. the subject line
  30. the greeting
  31. a clear subject line
  32. after a few working days
  33. the greeting
  34. a polite greeting
  35. sum up the email
  36. the main message
  37. no subject line
  38. the sign-off
  39. why you are writing
  40. forgetting the file

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