Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 456 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) text-message spelling
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) replying within a day (d) no subject line
6. 6.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) naming the attachment (d) ALL CAPITAL LETTERS
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) a clear subject line (d) one huge paragraph
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) checking spelling (d) text-message spelling
11. 11.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
12. 12.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
15. 15.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
16. 16.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) no subject line (d) a silly email ID
18. 18.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) text-message spelling (d) signing with your name
19. 19.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) emojis to a principal (d) no subject line
21. 21.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) replying within a day (d) ALL CAPITAL LETTERS
25. 25.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) ALL CAPITAL LETTERS (d) text-message spelling
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
27. 27.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) checking spelling (d) naming the attachment
28. 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) emojis to a principal (d) checking spelling
30. 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
31. 31.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
32. 32.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
33. 33.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
35. 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
36. 36.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) checking spelling
38. 38.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
39. 39.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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