Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 458 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) text-message spelling (d) no subject line
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) ALL CAPITAL LETTERS
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
10. 10.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
11. 11.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) signing with your name (d) no name at the end
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
15. 15.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) forgetting the file (d) a polite greeting
16. 16.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) no subject line (d) checking spelling
17. 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.Which of these is a good email habit? (a) short paragraphs (b) forgetting the file (c) no name at the end (d) one huge paragraph
20. 20.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) forgetting the file (d) one huge paragraph
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a clear subject line (d) replying within a day
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
25. 25.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) no name at the end (d) one huge paragraph
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) checking spelling (d) replying within a day
28. 28.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
29. 29.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
30. 30.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a polite greeting (d) no subject line
31. 31.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
32. 32.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) a silly email ID (d) ALL CAPITAL LETTERS
33. 33.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
36. 36.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) signing with your name (d) a sensible email ID
38. 38.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) a silly email ID (d) one huge paragraph
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour

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