Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 460 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) emojis to a principal (d) text-message spelling
2. 2.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
3. 3.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a sensible email ID (d) forgetting the file
5. 5.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) emojis to a principal (d) a clear subject line
6. 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) checking spelling (d) text-message spelling
8. 8.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) a sensible email ID (d) a polite greeting
9. 9.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
10. 10.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) text-message spelling
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
13. 13.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
17. 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no subject line (d) replying within a day
23. 23.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) no subject line (d) one huge paragraph
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) one huge paragraph (d) checking spelling
30. 30.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) no subject line (d) no name at the end
34. 34.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) naming the attachment
35. 35.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a clear subject line (d) a silly email ID
38. 38.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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