Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 462 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
2. 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) one huge paragraph
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) a clear subject line
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) text-message spelling (d) checking spelling
10. 10.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
11. 11.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
12. 12.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) forgetting the file (d) one huge paragraph
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) no name at the end (d) a silly email ID
16. 16.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) short paragraphs (d) no name at the end
18. 18.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) no subject line (d) a polite greeting
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
21. 21.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
22. 22.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) short paragraphs
24. 24.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) no name at the end (d) signing with your name
33. 33.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
34. 34.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) checking spelling
39. 39.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit

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