Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 475 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
3. 3.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
4. 4.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a clear subject line (d) one huge paragraph
9. 9.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) no name at the end (d) ALL CAPITAL LETTERS
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
15. 15.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
16. 16.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) replying within a day
21. 21.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) naming the attachment (d) one huge paragraph
22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) checking spelling (d) signing with your name
24. 24.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) forgetting the file (d) a sensible email ID
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) naming the attachment (d) short paragraphs
28. 28.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) no subject line (d) a silly email ID
35. 35.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
38. 38.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) signing with your name (d) forgetting the file
39. 39.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) a polite greeting

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