Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 478 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) a polite greeting (d) naming the attachment
4. 4.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) forgetting the file (d) a polite greeting
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a silly email ID (d) a sensible email ID
7. 7.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) no name at the end (d) a sensible email ID
12. 12.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) short paragraphs (d) text-message spelling
14. 14.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) a silly email ID
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
18. 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) checking spelling
20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) replying within a day (d) signing with your name
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
22. 22.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) a sensible email ID (d) a clear subject line
23. 23.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) no name at the end (d) a silly email ID
25. 25.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a polite greeting
26. 26.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
27. 27.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) no subject line (d) a clear subject line
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) naming the attachment (d) a clear subject line
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) no name at the end (d) signing with your name
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) replying within a day (d) a sensible email ID
33. 33.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a silly email ID
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
36. 36.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) checking spelling (d) signing with your name
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting

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