Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 484 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
4. 4.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
5. 5.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a polite greeting
6. 6.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) a polite greeting (d) a sensible email ID
7. 7.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
10. 10.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) signing with your name (d) checking spelling
11. 11.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
13. 13.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) checking spelling (d) ALL CAPITAL LETTERS
14. 14.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) no subject line (d) a sensible email ID
16. 16.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) checking spelling (d) forgetting the file
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) replying within a day
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) no name at the end (d) no subject line
21. 21.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) text-message spelling
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) a silly email ID
28. 28.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) replying within a day (d) naming the attachment
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
33. 33.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
34. 34.Which of these is a poor email habit? (a) a sensible email ID (b) a silly email ID (c) a polite greeting (d) signing with your name
35. 35.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
38. 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) no subject line (d) no name at the end

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