Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 490 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
2. 2.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
4. 4.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) ALL CAPITAL LETTERS (d) a clear subject line
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) checking spelling (d) a sensible email ID
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) text-message spelling (d) forgetting the file
12. 12.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) emojis to a principal (d) one huge paragraph
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) replying within a day (d) ALL CAPITAL LETTERS
14. 14.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) short paragraphs (d) a silly email ID
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) a clear subject line
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
20. 20.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) emojis to a principal (d) short paragraphs
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) a sensible email ID (d) short paragraphs
22. 22.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
24. 24.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) emojis to a principal (d) no subject line
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) forgetting the file (d) signing with your name
26. 26.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) checking spelling (d) signing with your name
28. 28.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) forgetting the file (d) naming the attachment
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) one huge paragraph
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
31. 31.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
33. 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) a silly email ID
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) one huge paragraph (d) no subject line

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