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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 492 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) short paragraphs (d) replying within a day
  2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  3. 3.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  4. 4.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  6. 6.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  7. 7.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  8. 8.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) no subject line (d) a silly email ID
  9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  10. 10.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
  11. 11.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  12. 12.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) one huge paragraph
  13. 13.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) replying within a day
  14. 14.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
  15. 15.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  16. 16.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
  17. 17.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) no subject line (d) one huge paragraph
  18. 18.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  20. 20.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) one huge paragraph (d) replying within a day
  21. 21.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
  22. 22.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) one huge paragraph (d) no name at the end
  23. 23.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  24. 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  26. 26.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  27. 27.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
  29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  30. 30.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) forgetting the file (d) short paragraphs
  31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a clear subject line (d) a polite greeting
  32. 32.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  34. 34.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  35. 35.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  37. 37.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) forgetting the file
  39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  40. 40.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no subject line (d) text-message spelling

Answer key

  1. one huge paragraph
  2. the main message
  3. the subject line
  4. read it once more
  5. the subject line
  6. a good email habit
  7. a good email habit
  8. checking spelling
  9. the sign-off
  10. sum up the email
  11. the subject line
  12. a polite greeting
  13. no subject line
  14. short paragraphs
  15. the greeting
  16. that a file is attached
  17. a clear subject line
  18. the subject line
  19. the subject line
  20. one huge paragraph
  21. ALL CAPITAL LETTERS
  22. a sensible email ID
  23. one based on your name
  24. the sign-off
  25. a poor email habit
  26. a poor email habit
  27. a good email habit
  28. after a few working days
  29. a good email habit
  30. forgetting the file
  31. emojis to a principal
  32. the sign-off
  33. the main message
  34. formally and briefly
  35. the greeting
  36. the sign-off
  37. a good email habit
  38. naming the attachment
  39. the subject line
  40. signing with your name

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