Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 496 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
2. 2.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
6. 6.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a sensible email ID (d) no subject line
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
13. 13.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
16. 16.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
17. 17.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) one huge paragraph (d) no name at the end
20. 20.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a clear subject line (d) no subject line
21. 21.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) no name at the end (d) ALL CAPITAL LETTERS
25. 25.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
26. 26.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
27. 27.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) no subject line
28. 28.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
30. 30.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
31. 31.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
34. 34.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
35. 35.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) signing with your name (d) replying within a day

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