Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 498 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
2. 2.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) signing with your name
4. 4.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) checking spelling (d) one huge paragraph
10. 10.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) one huge paragraph (d) signing with your name
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) signing with your name (d) no subject line
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) short paragraphs
14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) text-message spelling (d) one huge paragraph
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) ALL CAPITAL LETTERS (d) a clear subject line
18. 18.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) naming the attachment (d) a clear subject line
20. 20.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) no subject line (d) text-message spelling
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
27. 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a clear subject line (d) one huge paragraph
29. 29.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) replying within a day (d) no name at the end
31. 31.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) emojis to a principal
32. 32.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
33. 33.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
36. 36.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
37. 37.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

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