Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 504 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) no subject line (d) a sensible email ID
3. 3.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
5. 5.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
7. 7.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) one huge paragraph
8. 8.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) replying within a day (d) a polite greeting
9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) signing with your name
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a sensible email ID (d) one huge paragraph
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) one huge paragraph (d) no subject line
19. 19.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
22. 22.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) a sensible email ID (d) no subject line
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) forgetting the file (d) emojis to a principal
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
30. 30.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) replying within a day (d) checking spelling
34. 34.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
35. 35.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) replying within a day
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) a polite greeting
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) replying within a day (d) short paragraphs
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a polite greeting (d) short paragraphs
40. 40.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line

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