Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 518 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a clear subject line (d) forgetting the file
4. 4.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) forgetting the file (d) text-message spelling
5. 5.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) a silly email ID (d) no name at the end
7. 7.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
9. 9.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) a clear subject line
15. 15.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) naming the attachment
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
19. 19.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) emojis to a principal
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a polite greeting (d) no name at the end
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a polite greeting
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) naming the attachment (d) a silly email ID
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
32. 32.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) one huge paragraph (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) ALL CAPITAL LETTERS (d) emojis to a principal
37. 37.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) forgetting the file
39. 39.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
40. 40.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) signing with your name (d) a sensible email ID

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