Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 521 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a polite greeting (d) no name at the end
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) a polite greeting
5. 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
7. 7.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) checking spelling (d) a sensible email ID
10. 10.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
11. 11.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) checking spelling (d) replying within a day
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a polite greeting (d) replying within a day
14. 14.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) checking spelling
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
20. 20.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
21. 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
23. 23.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
24. 24.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) emojis to a principal (d) no subject line
26. 26.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) a polite greeting (d) a sensible email ID
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
30. 30.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) naming the attachment (d) replying within a day
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) forgetting the file (d) ALL CAPITAL LETTERS
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a polite greeting (d) naming the attachment
39. 39.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
40. 40.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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