Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 524 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
2. 2.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) naming the attachment (d) a sensible email ID
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) signing with your name (d) ALL CAPITAL LETTERS
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a clear subject line
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) naming the attachment (d) forgetting the file
11. 11.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
13. 13.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) ALL CAPITAL LETTERS
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) a polite greeting (d) naming the attachment
16. 16.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) no subject line (d) text-message spelling
17. 17.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
20. 20.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a sensible email ID (d) signing with your name
24. 24.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) a sensible email ID (d) a polite greeting
25. 25.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
26. 26.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) a silly email ID
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
29. 29.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
30. 30.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) no name at the end
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
34. 34.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
37. 37.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
38. 38.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
39. 39.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) one huge paragraph (d) forgetting the file
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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