Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 541 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
3. 3.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
5. 5.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) replying within a day
7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) one huge paragraph
9. 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
11. 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
16. 16.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) no subject line (d) short paragraphs
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) emojis to a principal
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) text-message spelling (d) a sensible email ID
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) forgetting the file (d) emojis to a principal
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) checking spelling (d) forgetting the file
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
30. 30.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) emojis to a principal (d) signing with your name
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
37. 37.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) a silly email ID (d) ALL CAPITAL LETTERS
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a clear subject line (d) no subject line
39. 39.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) replying within a day (d) a polite greeting
40. 40.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name

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