Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 545 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) no subject line (d) short paragraphs
2. 2.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
3. 3.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
9. 9.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
10. 10.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
11. 11.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
13. 13.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) naming the attachment (d) no name at the end
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) naming the attachment
15. 15.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) text-message spelling
17. 17.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a silly email ID (d) short paragraphs
18. 18.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) naming the attachment
21. 21.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) a silly email ID (d) forgetting the file
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) naming the attachment (d) ALL CAPITAL LETTERS
27. 27.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) text-message spelling (d) emojis to a principal
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) replying within a day
29. 29.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) short paragraphs (d) one huge paragraph
32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) ALL CAPITAL LETTERS
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) a sensible email ID (d) replying within a day
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) one huge paragraph (d) text-message spelling

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