Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 547 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) checking spelling (d) no name at the end
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
7. 7.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
11. 11.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) short paragraphs (d) text-message spelling
12. 12.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
13. 13.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
19. 19.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
20. 20.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) forgetting the file (d) no subject line
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
23. 23.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
27. 27.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) a sensible email ID
30. 30.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a polite greeting (d) a silly email ID
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a sensible email ID
33. 33.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) replying within a day
37. 37.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a silly email ID

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