Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 549 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) one huge paragraph (d) no name at the end
3. 3.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) one huge paragraph (d) naming the attachment
5. 5.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) replying within a day (d) a polite greeting
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a silly email ID (d) no subject line
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
15. 15.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
16. 16.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) emojis to a principal (d) ALL CAPITAL LETTERS
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
21. 21.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a sensible email ID (d) naming the attachment
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
28. 28.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) naming the attachment (d) short paragraphs
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
30. 30.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
31. 31.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) short paragraphs
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) signing with your name (d) no name at the end
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) emojis to a principal
35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) a clear subject line
37. 37.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
39. 39.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) short paragraphs (d) text-message spelling
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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