Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 2.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) checking spelling (d) no subject line
- 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 5.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
- 6.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) forgetting the file (d) one huge paragraph
- 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 9.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no name at the end (d) a clear subject line
- 10.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 11.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
- 12.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 15.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 16.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) replying within a day (d) naming the attachment
- 17.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 18.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 20.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a clear subject line (d) no subject line
- 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 23.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 25.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 27.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
- 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 30.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) text-message spelling
- 31.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 32.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 34.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
- 35.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) short paragraphs
- 36.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) signing with your name (d) a silly email ID
- 37.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) naming the attachment (d) replying within a day
- 38.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) no subject line (d) a polite greeting
- 39.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) naming the attachment (d) signing with your name
- 40.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
Answer key
- the greeting
- checking spelling
- a good email habit
- the sign-off
- that a file is attached
- short paragraphs
- formally and briefly
- the subject line
- no name at the end
- the sign-off
- after a few working days
- the sign-off
- the main message
- a polite thank-you line
- the greeting
- a silly email ID
- read it once more
- the greeting
- the sign-off
- a clear subject line
- the subject line
- the main message
- the sign-off
- a polite thank-you line
- a poor email habit
- the details
- ALL CAPITAL LETTERS
- a good email habit
- the subject line
- text-message spelling
- the subject line
- a poor email habit
- why you are writing
- one based on your name
- emojis to a principal
- signing with your name
- emojis to a principal
- no subject line
- one huge paragraph
- the greeting
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