Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 560 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) naming the attachment (d) checking spelling
2. 2.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
6. 6.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) no name at the end (d) a silly email ID
7. 7.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) replying within a day (d) text-message spelling
9. 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) forgetting the file (d) no subject line
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) no subject line (d) a polite greeting
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
16. 16.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
22. 22.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
24. 24.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a sensible email ID (d) a clear subject line
31. 31.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
32. 32.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) naming the attachment (d) a sensible email ID
34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
36. 36.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) checking spelling
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
38. 38.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) emojis to a principal
39. 39.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
40. 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name

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