Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 565 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) no subject line
4. 4.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
6. 6.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) a silly email ID
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) forgetting the file (d) a silly email ID
11. 11.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a polite greeting (d) emojis to a principal
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
15. 15.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) a silly email ID (d) checking spelling
17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a polite greeting (d) short paragraphs
18. 18.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
19. 19.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
22. 22.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) no subject line
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
27. 27.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) one huge paragraph (d) a polite greeting
28. 28.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
30. 30.Which of these is a good email habit? (a) checking spelling (b) a silly email ID (c) one huge paragraph (d) forgetting the file
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) one huge paragraph (d) no subject line
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
33. 33.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) forgetting the file (d) text-message spelling
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
37. 37.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) one huge paragraph (d) short paragraphs
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) one huge paragraph (d) checking spelling
39. 39.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) no subject line (d) a silly email ID
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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