Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 577 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) naming the attachment
3. 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) a clear subject line
5. 5.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
6. 6.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) a polite greeting
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
10. 10.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a clear subject line (d) naming the attachment
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) text-message spelling
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) naming the attachment (d) emojis to a principal
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
17. 17.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
18. 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
20. 20.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) no name at the end
21. 21.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
25. 25.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
26. 26.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
27. 27.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) ALL CAPITAL LETTERS (d) a silly email ID
31. 31.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
32. 32.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) a sensible email ID (d) checking spelling
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) replying within a day (d) forgetting the file

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