Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 583 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
3. 3.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) no name at the end (d) forgetting the file
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) forgetting the file (d) text-message spelling
5. 5.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
7. 7.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
8. 8.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) a clear subject line
11. 11.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a polite greeting
12. 12.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
13. 13.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
14. 14.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) short paragraphs
17. 17.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a clear subject line (d) checking spelling
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) one huge paragraph (d) signing with your name
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
22. 22.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) no subject line (d) text-message spelling
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) replying within a day (d) a sensible email ID
29. 29.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
30. 30.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) replying within a day (d) a silly email ID
31. 31.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) a clear subject line
32. 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
33. 33.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) forgetting the file (d) replying within a day
36. 36.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) no subject line (d) one huge paragraph
37. 37.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
38. 38.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) checking spelling
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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