Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 586 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
2. 2.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
3. 3.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) text-message spelling (d) a sensible email ID
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) no name at the end
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a clear subject line (d) forgetting the file
7. 7.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
8. 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) forgetting the file
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) naming the attachment
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
14. 14.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
17. 17.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
20. 20.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
21. 21.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
22. 22.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
23. 23.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
26. 26.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) emojis to a principal (d) a sensible email ID
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
34. 34.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) replying within a day
38. 38.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) a silly email ID (d) forgetting the file
39. 39.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) short paragraphs (d) a polite greeting

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