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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 590 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a poor email habit? (a) text-message spelling (b) replying within a day (c) signing with your name (d) a polite greeting
  2. 2.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  3. 3.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
  4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  6. 6.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  7. 7.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  8. 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  11. 11.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
  12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
  13. 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  14. 14.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  16. 16.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) a sensible email ID (d) a silly email ID
  18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) ALL CAPITAL LETTERS (d) naming the attachment
  19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  20. 20.Which of these is a good email habit? (a) a sensible email ID (b) forgetting the file (c) no subject line (d) ALL CAPITAL LETTERS
  21. 21.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) no subject line
  22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) no name at the end
  23. 23.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) signing with your name (d) a sensible email ID
  24. 24.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  26. 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
  27. 27.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  28. 28.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  30. 30.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) one huge paragraph
  31. 31.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) no subject line (d) a clear subject line
  32. 32.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  35. 35.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) emojis to a principal (d) one huge paragraph
  36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a clear subject line
  37. 37.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) one huge paragraph
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off

Answer key

  1. text-message spelling
  2. a good email habit
  3. sum up the email
  4. the main message
  5. the subject line
  6. the greeting
  7. the details
  8. read it once more
  9. a good email habit
  10. a poor email habit
  11. after a few working days
  12. that a file is attached
  13. the details
  14. why you are writing
  15. the sign-off
  16. the subject line
  17. a silly email ID
  18. ALL CAPITAL LETTERS
  19. a polite thank-you line
  20. a sensible email ID
  21. no subject line
  22. no name at the end
  23. ALL CAPITAL LETTERS
  24. the subject line
  25. the subject line
  26. one based on your name
  27. a good email habit
  28. the sign-off
  29. a good email habit
  30. short paragraphs
  31. no subject line
  32. a good email habit
  33. a polite thank-you line
  34. a poor email habit
  35. signing with your name
  36. a clear subject line
  37. a poor email habit
  38. one huge paragraph
  39. the details
  40. the main message

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