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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 593 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  2. 2.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) a sensible email ID (d) naming the attachment
  3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) a clear subject line (d) signing with your name
  4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a sensible email ID (d) a polite greeting
  6. 6.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  7. 7.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  8. 8.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) no subject line (d) replying within a day
  9. 9.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) text-message spelling
  10. 10.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  11. 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
  12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  13. 13.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) checking spelling (d) text-message spelling
  14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) a clear subject line (d) a polite greeting
  15. 15.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
  17. 17.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  18. 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  19. 19.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  21. 21.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
  22. 22.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  23. 23.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
  24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  25. 25.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) emojis to a principal
  26. 26.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) one huge paragraph (d) no name at the end
  27. 27.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) a clear subject line
  28. 28.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
  29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) text-message spelling
  33. 33.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  35. 35.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  36. 36.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) naming the attachment (d) text-message spelling
  37. 37.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  38. 38.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  39. 39.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) a polite greeting (d) checking spelling
  40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message

Answer key

  1. a poor email habit
  2. forgetting the file
  3. emojis to a principal
  4. a poor email habit
  5. no subject line
  6. a good email habit
  7. a good email habit
  8. no subject line
  9. text-message spelling
  10. the subject line
  11. formally and briefly
  12. the main message
  13. text-message spelling
  14. one huge paragraph
  15. the greeting
  16. that a file is attached
  17. a poor email habit
  18. the sign-off
  19. a polite thank-you line
  20. the subject line
  21. one based on your name
  22. a good email habit
  23. ALL CAPITAL LETTERS
  24. the sign-off
  25. short paragraphs
  26. naming the attachment
  27. a clear subject line
  28. read it once more
  29. the subject line
  30. the subject line
  31. a polite thank-you line
  32. a polite greeting
  33. a poor email habit
  34. the greeting
  35. a poor email habit
  36. naming the attachment
  37. why you are writing
  38. a good email habit
  39. emojis to a principal
  40. the main message

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