Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 597 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) a silly email ID (d) short paragraphs
6. 6.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
7. 7.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) no subject line (d) a polite greeting
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) signing with your name (d) a sensible email ID
13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) one huge paragraph
14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) a silly email ID (c) naming the attachment (d) replying within a day
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) no name at the end
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) signing with your name
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
27. 27.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) a silly email ID (d) signing with your name
31. 31.Which of these is a good email habit? (a) a sensible email ID (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
33. 33.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
34. 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) emojis to a principal
38. 38.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
39. 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) short paragraphs

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