Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 602 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
2. 2.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) replying within a day (d) a silly email ID
3. 3.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a clear subject line (d) no subject line
4. 4.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) checking spelling (d) short paragraphs
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) replying within a day (d) a clear subject line
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) checking spelling (d) a polite greeting
10. 10.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) one huge paragraph (d) emojis to a principal
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) no subject line (d) forgetting the file
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a polite greeting
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) text-message spelling (d) a silly email ID
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
25. 25.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) no subject line (d) forgetting the file
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) checking spelling (d) signing with your name
28. 28.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
31. 31.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a polite greeting (d) short paragraphs
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
34. 34.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no name at the end (d) short paragraphs
36. 36.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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