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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 604 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
  2. 2.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a silly email ID (d) text-message spelling
  3. 3.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  4. 4.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) forgetting the file (d) replying within a day
  5. 5.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
  6. 6.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
  7. 7.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) one huge paragraph (d) short paragraphs
  8. 8.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  9. 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
  10. 10.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) replying within a day (d) a silly email ID
  11. 11.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) checking spelling (d) a sensible email ID
  12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  14. 14.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  15. 15.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) signing with your name
  16. 16.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) a silly email ID (d) short paragraphs
  17. 17.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) no subject line
  18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) replying within a day (d) short paragraphs
  19. 19.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
  20. 20.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  22. 22.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) short paragraphs (d) no name at the end
  24. 24.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  25. 25.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a sensible email ID
  29. 29.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) a polite greeting (d) a clear subject line
  30. 30.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
  31. 31.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no subject line (d) checking spelling
  34. 34.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  35. 35.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  36. 36.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) no subject line (d) a polite greeting
  37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  38. 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  39. 39.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message

Answer key

  1. a clear subject line
  2. naming the attachment
  3. the sign-off
  4. replying within a day
  5. formally and briefly
  6. a clear subject line
  7. short paragraphs
  8. a good email habit
  9. that a file is attached
  10. replying within a day
  11. forgetting the file
  12. the subject line
  13. the subject line
  14. the greeting
  15. signing with your name
  16. short paragraphs
  17. a sensible email ID
  18. text-message spelling
  19. read it once more
  20. the sign-off
  21. the sign-off
  22. why you are writing
  23. no name at the end
  24. the subject line
  25. a poor email habit
  26. the sign-off
  27. the greeting
  28. ALL CAPITAL LETTERS
  29. a silly email ID
  30. ALL CAPITAL LETTERS
  31. a good email habit
  32. a poor email habit
  33. checking spelling
  34. a good email habit
  35. a poor email habit
  36. no subject line
  37. a good email habit
  38. the greeting
  39. why you are writing
  40. the subject line

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