Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 609 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) no name at the end
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) emojis to a principal (d) replying within a day
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) naming the attachment (d) replying within a day
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
9. 9.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) forgetting the file
10. 10.Which of these is a good email habit? (a) one huge paragraph (b) a sensible email ID (c) no name at the end (d) text-message spelling
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
13. 13.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) one huge paragraph (d) a silly email ID
15. 15.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) one huge paragraph
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) a clear subject line (d) forgetting the file
22. 22.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
24. 24.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
27. 27.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
28. 28.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) no subject line (d) emojis to a principal
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
31. 31.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) signing with your name
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) one huge paragraph (d) forgetting the file
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) text-message spelling (d) no subject line
34. 34.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
35. 35.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) a clear subject line
38. 38.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
39. 39.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit

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